Appendix 2 · Capability labelling
What is available today, what is not.
The same four labels used in the supplier demonstration. Nothing on this site is described as operational unless it is demonstrated in the console.
- Available today
- Configuration
- Enhancement
- Roadmap
Matrix
Every claim, with its limitation.
Requirement identifiers follow Annex A v2.0 (A/U/D/I/R/PRED and the NFR families), the Appendix 2 demonstration scenarios and Appendix 1’s scored questions. Every row states its limitation.
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DEMO-1 Available today
Single Network View
Fused multimodal map, KPI strip, live feed, mode and source health.
Limitation: Demonstration transport is simulated; operational geometry and logic are real.
/ops -
DEMO-2 Available today
Detection and impact assessment
Configurable rules, confidence scoring, explainable signals, impact calculation and optional AI explanation.
Limitation: Estimates use observed speed versus baseline until APC/ticket data is connected.
/ops/detection -
DEMO-3 Available today
Incident management
Lifecycle, playbook tasks, allocation, timeline, escalation, audit and AI-assisted alert drafts with human approval.
Limitation: Social/VMS/partner delivery adapters are configuration; web publishing is live.
/ops/incidents -
DEMO-4 Available today
Recovery and operational monitoring
Restoration against baseline, closure gate, post-incident review.
Limitation: Closure checklist is configurable per playbook.
/ops/recovery -
DEMO-5 Available today
Historical analysis and operational learning
Volumes, response times, impact minutes, corridor hotspots, CSV export.
Limitation: Scheduled report delivery and economic-impact analysis are roadmap.
/ops/analytics -
A1-A4 Available today
Multi-source detection, classification and explainability
Eight tuneable rules, confidence, signal/threshold evidence, affected services and a “why this fired” panel.
Limitation: Assets and permits are not yet resolved into impact; estimates use speed vs baseline.
/ops/detection -
A5 Configuration
Metrolink delay alerting
Service-delay and bunching rules with a SIRI/GTFS adapter path.
Limitation: Needs TfGM-approved Metrolink source data and agreed thresholds.
/ops/config/rules -
A6-A7 Available today
Explainable prioritisation and decision audit
Severity × impact priority with a visible explanation; append-only audit of decisions, overrides and AI suggestions.
Limitation: Queue order is severity-first; comparative ranking rationale is per incident.
/ops/incidents -
A8 Minor enhancement
Operator feedback on alert usefulness
Dismissal with a reason and AI-output helpful/not-helpful feedback are recorded on the timeline and audit.
Limitation: Detection-alert usefulness scoring and a feedback report are still enhancements.
/ops/detection -
A9 Available today
Basic mitigation guidance and playbooks
PB-ROAD, PB-TRANSIT and PB-INFRA steps create routed tasks; AI suggestions are advisory and require operator acceptance.
Limitation: Advanced optimisation and automatic mitigation remain later-phase.
/ops/config/playbooks -
A10 Roadmap
Governed MLOps and model learning
Detection is rules-based and explainable; BYOK assistance is separate and advisory.
Limitation: No model retraining pipelines, MLOps governance or feedback-driven optimisation; these remain roadmap.
/platform/roadmap -
A11 Minor enhancement
Post-incident impact analysis and learning
Impact calculation, timeline, closure, review notes and an AI PIR draft that must be human-accepted.
Limitation: No structured PIR form, benefits tracking or learning register.
/ops/incidents -
AI-BYOK Configuration
AI-assisted drafting with a customer-supplied model (BYOK)
Encrypted OpenAI, Anthropic and OpenAI-compatible provider profiles; detections explained, incidents briefed, alerts drafted, mitigations suggested and analytics narrated under human approval.
Limitation: Requires an administrator-supplied provider key and agreed provider DPA/residency. AI never changes status, publishes alerts, assigns work or trains on TfGM data; MLOps remains roadmap.
/ops/config/ai -
U1-U6,U9 Available today
Single view, lifecycle and automatic timestamps
Role-based view, transition-guarded lifecycle, acknowledge/resolve/close timestamps.
Limitation: Lifecycle states are fixed; U16 configurability is not yet exposed.
/ops/incidents -
U7-U8 Minor enhancement
Timestamp amendment and controlled handover
Assignment and timeline notes support ownership.
Limitation: No audited timestamp amendment or formal handover object.
/ops/incidents -
U10-U14 Minor enhancement
Map operations: create, search, delay display, layers
Map, incident pins, vehicle positions, corridor geometry and location search.
Limitation: No create-from-map, map search, delay symbols or layer toggles yet.
/ops -
U15-U16,U19 Roadmap
Map presets, configurable lifecycles and alert suppression
Role-based views and rules exist.
Limitation: Saved presets, per-mode lifecycles and known-event suppression are not built.
/platform/roadmap -
U17-U18 Available today
Impacted operators, partners and dynamic impact
Affected services/locations, operator metadata, impact recalculation.
Limitation: Partner contact lists are configuration; no automatic impact refresh.
/ops/incidents -
U20-U21 Roadmap
CCTV context and planned events
Evidence attachments exist for incident records.
Limitation: No CCTV integration or planned-event model.
/platform/roadmap -
U22-U26,U29,U32 Roadmap
Signals, VMS, assets and movable assets on the map
Asset, vehicle and corridor tables exist; UTC/source health is visible.
Limitation: No live signal/VMS strategy, asset proximity layer or movable-asset view.
/platform/roadmap -
U27,U30-U31,U33 Roadmap
Works, diversions and contextual weather layers
Weather and closure events can drive detection; impact recalculation exists.
Limitation: No permits/works model, diversion impact analysis or weather map layer.
/platform/roadmap -
D1-D10 Configuration
Unified Data Model, quality, provenance and portability
Source-neutral entities, versioned contracts, raw/canonical events, quality and export.
Limitation: Detailed open-standards mappings and the full UDM workbook mapping are to be completed per source.
/ops/network -
I1-I8 Configuration
Contextual integrations, APIs and open exchange
Connector/normaliser contracts, source registry, JSON/CSV/GeoJSON export.
Limitation: GTFS-R, SIRI, DATEX II and UTC adapters need credentials; VMS/CCTV/Waze and a public REST API are not present.
/ops/network/sources -
I9 Roadmap
Collaboration-tool integration
Internal timeline and mentions model.
Limitation: No Teams/Slack/ITSM connector.
/platform/roadmap -
R1-R6,R13 Available today
Operational reporting, outcomes and disrupted journeys
Incident export, response metrics, audit, multimodal delay aggregation, disrupted-journey estimate.
Limitation: R3/R4 data-quality warnings and a governed KPI catalogue are partial.
/ops/analytics -
R7-R12,R15-R18 Roadmap
Advanced spatial analysis, heat maps and benefits tracking
Corridor hotspot table and historical trends exist.
Limitation: No spatial selection, heat map, versioned KPI catalogue, benefits tracking or economic-impact analysis.
/platform/roadmap -
R14,R19 Available today
Shift-period and live/historic dashboard analytics
7/30/90-day volume, mode, category, severity, response-time and impact views.
Limitation: Shift boundaries are not modelled; analytics are period-based.
/ops/analytics -
PRED1-PRED3 Roadmap
What-if simulation and intervention comparison
Operational data model and impact calculations provide the foundation.
Limitation: No simulation engine; later-phase capability per Annex A §6.3.
/platform/roadmap -
SEC-NFR-ISNFR Configuration
Security, NFRs, accessibility and availability
UK hosting design, CE+ commitment, RBAC, audit, encrypted BYOK keys, provider egress controls, redaction and health checks.
Limitation: ISO 27001, formal accessibility audit, 1-second UI performance evidence and measured 99.9% are delivery commitments; provider DPIA/DPA is required.
/security-and-availability -
IMP1-IMP15 Configuration
Implementation, testing, training and transition
Automated test suite, seeded environments, deployment scripts, non-production simulation.
Limitation: FAT/SAT/UAT, training and hypercare are delivery-plan artefacts.
/platform/roadmap -
SM1-SM22 Configuration
Service model, support and governance
On-call roles, severity targets, audit, system health and service reporting surface.
Limitation: Service desk/ITSM integration, service credits and monthly reporting are operating-model deliverables.
/ops/admin/support -
EX1-EX12 Configuration
Exit, transition and knowledge retention
JSON/CSV/GeoJSON export, schema contracts, documentation and configuration in the repository.
Limitation: Formal exit plan, rehearsal and deletion confirmation are contract deliverables.
/platform/architecture -
DP1-DP6 Available today
Modular delivery and product principles
Separate data, orchestration and experience layers; configuration-driven rules and playbooks.
Limitation: Roadmap modules are separable but not all are implemented.
/platform/architecture